At Jeff Walters Jewellers, we learn so much from our customers.  Some lessons are more profound than others.  Thank you, June, for allowing us the privilege of creating this beautiful, sentimental piece of jewellery for you to cherish forever.  Jeff customized a dragonfly for June. In an email to us, June shares, The design idea was from Arch in Sault Ste. Marie the beautiful story of the dragon fly, the kindness and support of all staff at Arch, and the […]

Below, is a wonderful story from our customer, Julian.  He was recently the winner of a $200 credit on his account, for having his name drawn from those who have left a review about us on Facebook.  Our experience with Julian, from beginning to end, was awesome and it appears the feeling was mutual.  We wish he and his fiance all the best and look forward to seeing them for their wedding bands! In Julian’s own words: First of all […]

Hi Jeff, I visited your store almost a year ago. You personally helped me find the perfect engagement ring for my girlfriend, Leah. You were just fantastic, and I’ve recommended you to everyone I know. After our return from Florida after the new year, we became very busy and I never got to send you any pictures or tell you how it went – and while going through some pictures this evening, I remembered I owed you. We arrived in […]

A love Story With a Twist! Everyone thinks about details when it comes to engagements and weddings. I’m pleased that I chose to work with Jeff and his staff to make our fairytale become a reality. From the moment I walked in, and during each visit, I felt like a person as opposed to a purchaser. The unique twist to our story is that I was looking for the perfect ring to serve as Clayton’s engagement ring and wedding band. […]

Dear Jeff and Staff, Where can I begin to thank you for fixing my Engagement Ring?! I had not worn it for many years because of arthritis in my knuckle. Now, with the hinge put in, I can wear it every day. It made the Renewal of our Vows, on our 25th Wedding Anniversary, so special. Len was able to put the ring back on my finger and I was able to put the repaired wedding band on his. Thank […]

Here’s a wonderful email we just received from one of our customers. She had referred her nephew to us who drove over 200 km to our store for a custom diamond engagement ring. He didn’t want just any ring from any ordinary jewellery store. He wanted to make sure that he could get a custom designed engagement ring of her dreams. After an early-morning consultation, he and Jeff were able to create this wonderful masterpiece of a diamond ring which […]

Jeff, The ring you have made is absolutely magical! We visited many jewelers looking for the style we wanted and found nothing that came close. When I heard you made custom made jewelry I thought “what the heck, lets see what he can do..” WOW, it is everything I imagined an more. The diamonds are beautiful, the band and setting superbly crafted and the ring as a whole truly stunning! I can’t stop looking at it. Seriously. I have to […]

Jeff, I don’t even know where to begin to express my gratitude for your exceptional handling of my ring design…. After my hyper-sensitive skin had an allergic reaction from my engagement ring, you were the first person to have resolution, even after seeking medical advice. Your commitment to a solution was exceptional. Although a few weeks without my ring was tough, the result has filled my heart with joy. Once again the ring is perfect. Your commitment to my satisfaction […]

Bob came to us with a vision. He wanted to custom design Nicole’s engagement ring to suit her and how special she is to him. His custom designed ring was a stunning 14K rose gold ring with a luscious morganite in the center. He was more than pleased with this ring. Bob and Nicole, we cannot wait to get started on designing your wedding bands. Hi Jeff, Just wanted to write and let you know how much Nicole loves the […]

Daniel came to us knowing he wanted a custom designed engagement ring for his special fiance. Being familiar with custom design with his custom guitar company, Daniel knew he was in for a treat of receiving a great finished product. Him and his fiance loved the stunning diamond engagement ring! We cannot wait to work on your wedding bands. Hey Jeff, I hope you had a great Thanksgiving weekend. I just wanted to send you a quick note because I […]

Hi Jeff, Sorry for the delay in thank you and in sending you these pics. Life has been a bit crazy lately. I wanted to thank you and your staff for being so wonderful and helpful throughout the entire process of making my custom engagement ring and both mine and Jay’s wedding rings. Right from the beginning you helped make designing my engagement ring so much fun! I thought after Jay and I left that day I might end up […]

Hi Jeff, Unfortunately you were not at the store yesterday when we picked up our wedding bands. I wanted to send a personal email to say; ABSOLUTELY STUNNING!!! You made me think outside of the box and were very patient in trying to make me understand the concept of joining these two spectacular rings. I appreciated your enthusiasm and thought I understood the beauty of it until picking them up. Words cannot describe how happy I am at your work. […]

Hi Yvonne, This is Pete, i am the guy that bought my wife a set of hoop diamond earrings before Christmas that i thought in my opinion might be a little small for her taste. Yeah I‘m that guy. Anyways i thought i would let you know that she loves them and wears them pretty much every day. Just wanted to thank you for the advice and help, i definatly will be back in the future . thanks again Pete

Hi Jeff I just wanted to express my gratitude and recognize Shane and Yvonne for their excellent service. I ordered a ring on July 9th and Shane said he would have it in 2 weeks. Shane then realized a week later it was back ordered. Shane contacted me to explain and I shared with him it was important I get it by August 8th. Shane felt confident we would have it by then. Friday August 1st, I recieved a call […]

Hi Jeff We just wanted to thank you for spending time with us to create a design to make my ring into something even more special for our 25th Anniversary. It was nice to come back and receive the wonderful, friendly service we had received 12 years ago. We tell everyone about your service and encourage people to visit your store as you make everyone that walks in feel special and at home. It was so nice visiting with you […]

Hi Jeff, Well I can’t even begin to tell you how much I love my new rings! Even my wedding band looks like a new ring all cleaned up & sparkling!!!! I LOVE my new ring – you should put it on your website, it can be the “Tonya” hehehe All kidding aside, I can’t stop looking at it. I have always wanted a beautiful diamond ring that other women envy (why do girls want that? don’t know but we […]

“Oh Jeff, I wanted to let you know I am utterly amazed! They are so beautiful!!! I told your employees my husband was going to ask to see my MasterCard Statement; that he would have thought I bought new rings…they are just beautiful! Thank you so much…I am sorry you weren’t able to be there; I was told you were on Holiday. I hope they gave you justice to how happy I am with the quality of care and workmanship […]

Hey Jeff, In the midst of wedding planning I have had on my list to write you a testimony for a while now! I realize that you probably get an abundance of these and may not post it but it made me feel good to take the time and let you know how I felt about your company and services, so enjoy!… “My engagement started out as a disastrous and chaotic time in my life, as my fiance ordered a […]

Out of pure curiosity, I was checking out your website to see if I could spot my custom made engagement ring (and found it), then went on to look at sets and was pleasantly surprised to see my set! I wasn’t expecting that since the band I choose was a band that didn’t actually go with the engagement ring. The band was simply something I spotted in one of the display cases and really liked. Jeff re-designed the band to […]

Hello Jeff and Staff, Thank you very much for the service yesterday, it was quite professional. My son, Cole, thank you again for the hat and chocolates, and I’m sure my wife will love the diamond ear rings. Merry Christmas! Gerry

To Shane and Yvonne, You have truly enriched our happiness with our beautiful engagement rings. They are stunning. Thank you for the personalized service and for always greeting us with a smile. We have a gift that we will treasure forever! Jason and Miranda Cooper

Dear Jeff, I want to thank you for your patience with me and for addressing my concerns about my ring. You have been very understanding and very helpful. I want you to know that I am very happy with the new ring, despite any concerns I may have had. I realize that this ring is even more beautiful than the last one and I am very impressed by the lengths you went to to make sure it would be as […]

Dear Jeff & Staff, Mike and I want to thank you so much for designing our wedding bands. You made our wedding day more special with the beautiful rings. Thanks again for putting so much effort into our wedding bands and making it such an enjoyable experience. Sincerely, Mike and Jennifer

Jeff & the entire gang! Thank you all for everything – our rings are gorgeous & we get compliments on them all the time. You really made the experience fun & enjoyable (& you handled George marvelously as well!!) Our wedding day was beautiful too – Thanks again to all of you!! Tara & George Baginski

Dear Jeff, We’d like to say a very special thank you to you for helping us obtain such beautiful wedding bands and engagement ring. The custom wedding band is just how I pictured it, and I especially like the fact that only I have this beautiful setting. Both of us feel that our rings particularly suit us, so thanks for helping us to make such a nice choice. Of course, your service is the best, and we enjoyed dealing with […]

Good Afternoon Jeff, Boy was I excited when I got your call that my ring was ready! I picked it up on Monday afternoon. And… you should have seen the huge smile on my face when I saw it as I walked out of your office!! I even skipped down the hall!!! I love love love my setting, the whole ring is fantastic. Thank you so much for making it happen. My ring is truly beautiful. Evan my fiancé loves […]

I just wanted to send you a quick note to let you know I was absolutely speechless (that’s rare for me) when I opened the ring box on Christmas morning. The rings are so beautiful that I am still in shock! I look at them every 5 minutes, they are stunningly gorgeous and amazing ! Thank you so much for creating a dream come true for me, I absolutely love them. As well I just wanted to thank your wonderful […]